What is Customer Support Software?

Customer Support Software refers to the vast scope of providing customer support services, where help desk is only a single feature in such large category. Systems from this category generally support both help desk tools, as for instance points-of-contact and ticketing, and CRM functions including lead extraction and account & contact management. Few Customer Support Software products may also provide more specific tools such as tutorial builder, log in mechanism, client self-service, metrics, reporting, and case managing. Customer Support Software helps companies to tackle complaints, requests, and similar client issues quick and more accurate, to reaffirm the trustworthiness of their brand, and to nurture lasting customer relationships.

List of Customer Support Software Companies

Product name:
Category:
Smart
Score:
Price:
User
Satisf.
Support:
8.8
$49
87%
Live support
8.4
$19.95
100%
Live support
8.6
$99
98%
Live support
8.4
$60
100%
Phone
8.1
$11.99
100%
Phone
7.8
$10
100%
Live support
8.1
$14.99
100%
Live support
8.6
$29.00
98%
Live support
8.4
by quote
90%
Live support
8.2
by quote
90%
Email
8.7
$8
100%
Email

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