What is Customer Support Software?

Customer Support Software covers the vast range of delivering customer support services, where help desk is just one capacity in this large category. Applications from this category commonly cover both help desk tools, for example points-of-contact and ticketing, and CRM functions including lead extraction and account & contact management. Few Customer Support Software platforms can also provide specialized capabilities such as tutorial builders, registry mechanism, client self-service, metrics, statistics, and case managing. A Customer Support system assists businesses to deal with complaints, queries, and similar customer issues fast and more adequate, to highlight the credibility of their brand, and to preserve long-term client relationships.

List of Customer Support Software Companies

Product name:
Category:
Smart
Score:
Price:
User
Satisf.
Support:
8.8
by quote
100%
Phone
7.2
by quote
80%
Tickets
8.1
$995
100%
Phone
8.7
$12
98%
Training
8.0
free
97%
Tickets
8.5
$19
88%
Tickets
7.9
by quote
98%
Email
7.4
$79.00
100%
Training


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