What is Customer Support Software?

Customer Support Software unites the full range of offering customer support services, where help desk is only a single feature in this capacious category. Applications which belong to the category generally include both help desk assets, as for instance points-of-contact and ticketing, and CRM capabilities including lead extraction and account & contact management. Certain Customer Support Software products may also provide more distinctive tools such as tutorial builder, log in mechanism, client self-service, analytics, reporting, and case management. A Customer Support system helps companies to deal with complaints, requests, and other user issues fast and more adequate, to reaffirm the credibility of their brand, and to take care of long-term customer relationships.

List of Customer Support Software Companies

Product name:
Category:
Smart
Score:
Price:
User
Satisf.
Support:
8.0
£99
97%
Training
8.0
by quote
100%
Phone
8.6
$55
100%
Training
8.0
$5
100%
Training
8.0
$10
91%
Training
8.0
$12
98%
Live support
8.0
$9
N/A
Email
8.0
by quote
N/A
Email
8.0
$9
100%
Tickets
8.0
$29
97%
Live support

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