What is Customer Support Software?

Customer Support Software covers the vast scope of providing customer service, where help desk represents only one capacity in the general category. Apps of this type usually support both help desk assets, such as points-of-contact and ticketing, and CRM capabilities including lead extraction and account & contact management. Some of the Customer Support Software tools can even provide more specific capabilities like tutorial builders, registration mechanism, client self-service, metrics, reporting, and case managing. A Customer Support system aids companies to tackle problems, inquiries, and similar user concerns quick and more adequate, to reaffirm the credibility of their brand, and to preserve lasting customer relationships.

List of Customer Support Software Companies

Product name:
Category:
Smart
Score:
Price:
User
Satisf.
Support:
8.8
$49
87%
Live support
8.4
$19.95
100%
Live support
8.6
$10
98%
Live support
6.0
$3
100%
Email
8.4
$60
100%
Email
8.1
$11.99
100%
Phone
8.1
$14.99
100%
Live support
8.6
$29.00
98%
Live support
8.4
by quote
90%
Phone
8.2
by quote
90%
Live support
8.5
$29
100%
Phone
8.7
$8
100%
Email


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