What is Customer Support Software?

Customer Support Software refers to the broader scope of delivering customer support services, where help desk is only one function in such capacious category. Applications like those usually support both help desk assets, as for instance points-of-contact and ticketing, and CRM functions including lead extraction and account & contact management. A number of Customer Support Software tools may even provide more distinctive tools such as tutorial builder, registry mechanism, client self-service, metrics, reporting, and case managing. A Customer Support system helps businesses to tackle problems, inquiries, and similar customer issues fast and more adequate, to reaffirm the credibility of their brand, and to preserve lasting client relationships.

List of Customer Support Software Companies

Product name:
Category:
Smart
Score:
Price:
User
Satisf.
Support:
8.0
$5
100%
Training
8.0
$10
91%
Training
8.0
$12
98%
Live support
8.0
$9
N/A
Email
8.0
by quote
N/A
Email
8.0
$9
100%
Tickets
7.0
$6
100%
Training
8.0
$0.10
100%
Phone
8.6
by quote
100%
Tickets

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