What is Customer Support Software?

Customer Support Software covers the vast range of offering customer service, where help desk is just one feature in this general category. Applications from this category usually support both help desk tools, such as points-of-contact and ticketing, and CRM capabilities involving lead extraction and account & contact management. Certain Customer Support Software systems can even offer more specific capabilities like tutorial builders, registry mechanism, customer self-service, analytics, reporting, and case management. A Customer Support system assists companies to address demands, queries, and similar customer issues fast and more adequate, to reaffirm the trustworthiness of their brand, and to preserve loyal client relationships.

List of Customer Support Software Companies

Product name:
Category:
Smart
Score:
Price:
User
Satisf.
Support:
8.4
$60
100%
Email
8.1
$11.99
100%
Phone
8.1
$14.99
100%
Live support
8.6
$29.00
98%
Live support
8.4
by quote
90%
Phone
8.2
by quote
90%
Live support
8.5
$29
100%
Phone
8.7
$8
100%
Email
9.0
$19
100%
Live support
8.4
€39
82%
Phone


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