What is Customer Support Software?

Customer Support Software unites the full scope of delivering customer support services, where help desk is only a single function in the general category. Applications from this category usually support both help desk assets, for example points-of-contact and ticketing, and CRM functions involving lead extraction and account & contact management. A number of Customer Support Software tools can also provide specialized capabilities such as tutorial builders, registration mechanism, customer self-service, metrics, statistics, and case managing. A Customer Support system aids companies to deal with problems, requests, and similar customer concerns quick and more accurate, to reaffirm the trustworthiness of their brand, and to preserve loyal client relationships.

List of Customer Support Software Companies

Product name:
Category:
Smart
Score:
Price:
User
Satisf.
Support:
7.8
$100
95%
Live support
8.3
$67.50
100%
Email
8.0
$49.95
98%
Live support
8.3
by quote
100%
Tickets
8.0
by quote
100%
Phone
8.6
$55
100%
Training

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