What is Customer Support Software?

Customer Support Software covers the vast scope of offering customer service, where help desk represents only one capacity in the large category. Systems from this category commonly include both help desk means, as for instance points-of-contact and ticketing, and CRM capabilities involving lead extraction and account & contact management. A number of Customer Support Software products can even provide more specific tools such as tutorial builders, sign up mechanism, client self-service, analytics, reporting, and case management. Customer Support Software helps companies to deal with complaints, requests, and other client concerns quick and more adequate, to prove the reputation of their brand, and to preserve long-term customer relationships.

List of Customer Support Software Companies

Product name:
Category:
Smart
Score:
Price:
User
Satisf.
Support:
7.4
$20
97%
Tickets
8.3
€16
100%
Tickets
7.8
$100
95%
Live support
8.3
$67.50
100%
Live support
8.0
$49.95
98%
Email
8.2
$11
100%
Tickets
8.0
$200
93%
Email
8.3
by quote
100%
Live support
8.0
$89
N/A
Email

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