What is Customer Support Software?

Customer Support Software unites the broader range of delivering customer service, where help desk is only one capacity in such large category. Programs which belong to the category generally include both help desk means, for example points-of-contact and ticketing, and CRM capabilities including lead extraction and account & contact management. Some of the Customer Support Software platforms may also provide more distinctive tools such as tutorial builder, sign up mechanism, client self-service, analytics, statistics, and case managing. Customer Support Software assists businesses to address demands, inquiries, and other customer concerns quick and more accurate, to highlight the reputation of their brand, and to preserve lasting client relationships.

List of Customer Support Software Companies

Page last modified

Selected products (0)