What is Customer Support Software?

Customer Support Software stands for the wider scope of delivering customer service, where help desk is only one feature in such general category. Systems of this type usually support both help desk means, as for instance points-of-contact and ticketing, and CRM capabilities including lead extraction and account & contact management. Some of the Customer Support Software systems may also offer more specific capabilities like tutorial builder, registration mechanism, user self-service, analytics, reporting, and case managing. Customer Support Software helps businesses to deal with demands, queries, and other customer concerns quick and more accurate, to highlight the credibility of their brand, and to nurture long-term customer relationships.

List of Customer Support Software Companies

Product name:
Category:
Smart
Score:
Price:
User
Satisf.
Support:
8.8
$19
98%
Tickets
8.8
$78
93%
Live support
9.6
by quote
98%
Tickets
6.5
$49
94%
Training
8.0
9 (euros)
100%
Phone
8.0
$490
100%
Email
8.6
$24
95%
Phone
9.4
$20
90%
Phone

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