What is Customer Support Software?

Customer Support Software refers to the wider scope of delivering customer support services, where help desk represents only one function in the general category. Systems of this type commonly support both help desk assets, for example points-of-contact and ticketing, and CRM functions including lead extraction and account & contact management. Some of the Customer Support Software platforms can even provide specialized tools like tutorial builders, sign up mechanism, client self-service, metrics, statistics, and case managing. A Customer Support system aids businesses to tackle problems, requests, and other user issues quick and more accurate, to reaffirm the trustworthiness of their brand, and to nurture lasting customer relationships.

List of Customer Support Software Companies

Product name:
Category:
Smart
Score:
Price:
User
Satisf.
Support:
7.6
by quote
100%
Phone
7.4
$19.95
100%
Training
7.3
£10,000
99%
Training
7.5
by quote
100%
Training
7.8
by quote
100%
Phone
7.3
by quote
89%
Tickets
7.2
by quote
100%
Tickets
7.2
$999
100%
Live support
7.3
by quote
99%
Email
7.5
$99
99%
Email

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