What is Customer Support Software?

Customer Support Software refers to the broader scope of offering customer service, where help desk represents only a single capacity in such capacious category. Programs of this type usually support both help desk assets, as for instance points-of-contact and ticketing, and CRM capabilities including lead extraction and account & contact management. Certain Customer Support Software products may also provide more distinctive tools like tutorial builders, log in mechanism, user self-service, analytics, statistics, and case management. A Customer Support system helps businesses to deal with demands, inquiries, and other client concerns fast and more accurate, to highlight the trustworthiness of their brand, and to preserve lasting customer relationships.

List of Customer Support Software Companies

Product name:
Category:
Smart
Score:
Price:
User
Satisf.
Support:
6.5
by quote
96%
Live support
6.7
by quote
96%
Email
7.1
$190
99%
Training
7.2
by quote
98%
Phone
7.2
$599
100%
Live support
6.8
by quote
98%
Phone
7.3
$18
97%
Phone
9.0
$49
96%
Email
8.5
$14.92
97%
Tickets
7.4
by quote
96%
Phone

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