What is Customer Support Software?

Customer Support Software refers to the broader scope of providing customer support services, where help desk represents just one feature in such capacious category. Applications from this category most of the time include both help desk assets, for example points-of-contact and ticketing, and CRM functions involving lead extraction and account & contact management. Certain Customer Support Software products can even provide more specific tools like tutorial builder, sign up mechanism, user self-service, analytics, statistics, and case managing. Customer Support Software assists businesses to deal with demands, requests, and other client issues quick and more accurate, to prove the trustworthiness of their brand, and to preserve lasting customer relationships.

List of Customer Support Software Companies

Product name:
Category:
Smart
Score:
Price:
User
Satisf.
Support:
7.5
$99
99%
Email
7.5
by quote
97%
Training
6.9
by quote
100%
Tickets
6.5
by quote
96%
Tickets
6.7
by quote
96%
Training
7.1
$190
99%
Tickets
7.2
by quote
98%
Email
7.2
$599
100%
Phone
6.8
by quote
98%
Email
7.3
$18
97%
Tickets
9.0
$49
96%
Email

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