Compare Salesforce Service Cloud vs. eSign+

COMPARE

Salesforce Service Cloud

VS

eSign+

VS

VS

Mailbox Exchange Recovery

VS

VS

F(x) Data Cloud

VS

VS

Netsuite OneWorld

VS

VS

CozTel

VS

Salesforce Service Cloud screenshot eSign+ screenshot Mailbox Exchange Recovery screenshot F(x) Data Cloud screenshot Netsuite OneWorld screenshot CozTel screenshot
PRICING PAGE

SCORE

Our Score

9.3 ?

Our Score

8.4 ?

Our Score

8.2 ?

Our Score

8.0 ?

Our Score

8.8 ?

Our Score

8.0 ?

CUSTOMER SATISFACTION

CUSTOMER SATISFACTION

CUSTOMER SATISFACTION

97% ?

CUSTOMER SATISFACTION

100% ?

CUSTOMER SATISFACTION

95% ?

CUSTOMER SATISFACTION

100% ?

CUSTOMER SATISFACTION

100% ?

CUSTOMER SATISFACTION

100% ?

Price

Price

$25

$6.99

$399

$1.99

by quote

by quote

PRICING MODEL

PRICING MODEL

Monthly payment Monthly payment | Annual Subscription One-time payment Monthly payment Quote-based Quote-based
FULL REVIEW

FULL REVIEW

OVERVIEW

OVERVIEW

Service Cloud customer service software gives you faster, smarter customer support.
eSign+ is a powerful electronic signature software for small and medium enterprises.
Mailbox Exchange Recovery is a software tool that repairs corrupt Exchange Server Database (EDB) files and restores inaccessible mailboxes.
F(x) Data cloud is a cloud infrastructure service initiated by F(x) Data Labs. The scalable, open source cloud infrastructure platform delivers an alternative to closed cloud environments.
A cloud-based on-demand platform developed to address real-time global business management and financial consolidation requirements.
Coztel is Cloud-based Call Center Software that provides complete call center solution to inbound, Outbound and Blended call centers.
QUICK LINKS
FEATURES

FEATURES

Salesforce Service Cloud FEATURES

  • Goals, coaching, and rewards for teams
  • Dynamic Knowledgebase
  • Live Agent Web Chat
  • Contract & Entitlement Management
  • Workflow & Approval Automation
  • Agent & Team Collaboration
  • Social Integration
  • Web & Email Case Capture
  • APIs
  • Case Management (Auto-assignment, rules & queues)
  • CTI Integration
  • Asset Management & Product Tracking
  • Role Permissions
  • Customizable Reporting & Analytics
  • Multi-Lingual
  • Customizable Agent Console
  • Mobile
  • Self-Service Community

eSign+ FEATURES

  • Legally binding signatures
  • Simplified document management
  • Encryption and password protection
  • Seamless document editing
  • Real-time notifications
  • Audit trails
  • Centralized dashboard
  • Two-factor authentication
  • Optimized workflows
  • Pixel perfect signatures
  • Multi-users in one account

Mailbox Exchange Recovery FEATURES

  • Corrupt Exchange Server recovery
  • Exports recovered files to live Exchange mailbox
  • Recovers accidentally deleted mailboxes
  • Search particular mails from scanned EDB
  • Selective Mailbox Exchange recovery
  • Saves recovered mailbox in PST format
  • Provides preview of the user mailboxes
  • Save and load scan information
  • Generates log report of entire recovery process
  • Widely compatible

F(x) Data Cloud FEATURES

  • Resize Instance
  • Shelve Instance
  • Pause Instance
  • Suspend Instance
  • Lock Instance
  • Soft/Hard Reboot
  • Shut off
  • Rebuild Instance
  • Attach Multiple IP
  • Attach Multiple NIC
  • Attach Volume
  • Cloud Firewall
  • Graphical Console
  • System Log
  • Create Snapshot
  • SSH/RDP Access
  • Monitoring Analytics
  • Cloud Metadata
  • Root Access
  • Public API Access

Netsuite OneWorld FEATURES

  • Global Accounting/ERP
  • Global CRM
  • Global Ecommerce
  • Global Services Resource Planning (SRP)
  • Global Business Intelligence

CozTel FEATURES

  • Avatar Dialer
  • Recording Portal
  • Internal Chat
  • TPS/DNC Filtering
  • Web Phone
  • Voice Broadcasting
  • PCI Compliance
  • Predictive Dialer
  • Power Dialer
  • Progressing Dialer
  • Integrations
  • Auto Call Distribution
  • Interactive Voice Response (IVR)
  • Display Local Caller ID
PROMINENT CUSTOMERS

PROMINENT CUSTOMERS

Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo AyurVAID, CivicPlus, Cordicate IT, High Point Solutions
CUSTOMER TYPES

CUSTOMER TYPES

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
LANGUAGES SUPPORTED

LANGUAGES SUPPORTED

English English English, China, Germany, India, Japan English, India English English
SUPPORT TYPES

SUPPORT TYPES

Phone
Ticket Training
Phone
Phone Live Support
Ticket
Live Support
Phone
Training
Phone Live Support
Ticket Training
CONTACT PHONE

CONTACT PHONE

+1-800-667-6389 +1-877-778-6087 1-877-638-7848 +1-830-431-9037
CONTACT EMAIL

CONTACT EMAIL

media@wondershare.com support@stellarinfo.com hemen@htree.plus info@netsuite.com contact@coztel.com
COMPANY'S ADDRESS

COMPANY'S ADDRESS

The Landmark at One Market, Suite 300
San Francisco, CA 94105
USA
4445 Lougheed Highway Unit 200 Burnaby, British Columbia V5C 3Z2 Canada Stellar Data Recovery Inc.,
48 Bridge Street Metuchen,
New Jersey 08840, United States
Ahmadabad City
India
2955 Campus Drive, Suite 100
San Mateo, CA 94403-2511
83 Ducie St.
M1 2JQ Manchester
United Kingdom
PRICING DETAILS

PRICING DETAILS

Lightning Essentials – $25/user per month (billed annually)

  • Chatter
  • Salesforce Mobile App
  • Files
  • Topics and Recommendations
  • Case Auto-Assignment
  • Web and Email Case Capture
  • Case Email Auto-Response
  • Case Escalation Rules and Queues
  • 1 Service Console App
  • Omni-Channel Routing (Basic)
  • Omni-Channel Supervisor
  • Lead-Contact Account Management
  • Social Customer Service Starter Pack
  • Work Order Management
  • Asset Management and Product Tracking
  • Customizable Reports and Dashboards
  • Opportunity Tracking
  • Track key details about every deal
  • Task Management, Activity Feed
  • Email Integration with Outlook
  • Google Apps Integration
  • Custom Profiles and Page Layouts
  • Lightning App Builder
  • AppExchange App Integration
  • Email Templates
  • Data Storage Per User
  • File Storage Per User
  • Standard Success Plan
  • Online Case Submission (Two-Day Response)

Lightning Professional – $75/user per month (billed annually)

  • All Essentails features, plus:
  • Omni-Channel Supervisor
  • Case Milestone Tracker
  • CTI Integration
  • Orders Management
  • Service Contracts and Entitlements
  • Work Order Management
  • Asset Management and Product Tracking
  • 5 Process Builder (Processes Per Org)
  • Unlimited Custom Applications
  • 3 Record Types (Per Object)
  • 2 Roles and Permissions

Lightning Enterprise – $150/user per month (billed annually)

  • All Professional features, plus:
  • Salesforce Identity
  • Workflow and Approval Automation
  • Offline Access
  • Web Services API
  • 1 Partial Sandbox

Lightning Unlimited – $300/user per month (billed annually)

  • All Enterprise features, plus:
  • Knowledge (Read-Write)
  • Snap-Ins for Live Agent Chat
  • Developer Pro Sandbox
  • 1 Full Sandbox
  • Unlimited Online Training
  • Access to Premier Success Resources
  • 24/7 Toll-Free Support
  • Developer Support
  • Configuration Services
  • Access to Accelerators

eSign+ can be purchased in three distinct pricing plans, all of which are billed annually. Here are the details.

Free

  • 5 document sends
  • Audit log and history
  • Email notifications

Premium

$6.99 (billed annually)

  • 1 user
  • All Free plan features plus:
  • Unlimited document sends
  • Bulk sends
  • Reusable template
  • Customized fields

Enterprise

2 users

$154.34 (billed annually)

All Premium features plus:

  • 2-10 users under amind account
  • Free of charge admin to premium
  • Manager users
  • Statistic user documents

Enterprise

11 users

$756.60 per month (billed annually)

All Premium plan features plus:

  • 11-20 users under admin account
  • Free of charge admin to premium
  • Manager users
  • Statistic user documents

The available enterprise pricing plans are as follows:

  • Corporate – $399
  • Technician – $599
  • Toolkit – $999

F(x) Data Cloud offers several SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Dedicated Cloud Servers

Fx Galileo – $1.99/month

  • 1 vCPU
  • 0.5 GB RAM
  • 10 GB SSD
  • $0.0029/H IP
  • 1 TB Net

P2.Small – $5.99/month

  • 1 vCPU
  • 2 GB RAM
  • 15 GB SSD
  • 1Free IPv4
  • 3 TB Net

Fx Edison – $15/month

  • 4 vCPU
  • 2 GB RAM
  • 40 GB SSD
  • 1Free IPv4
  • 3 TB Net

Fx Curie – $30/month

  • 4 vCPU
  • 4 GB RAM
  • 100 GB SSD
  • 1Free IPv4
  • 4 TB Net

Fx Newton – $60/month

  • 8 vCPU
  • 8 GB RAM
  • 200 GB SSD
  • 1Free IPv4
  • 5 TB Net

NetSuite Oneworld does not provide pricing information on their page. Contact them directly to discuss pricing details.

Contact Coztel for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

PRICING PAGE

PRICING PAGE

Learn more about Salesforce Service Cloud pricing Learn more about eSign+ pricing Learn more about Mailbox Exchange Recovery pricing Learn more about F(x) Data Cloud pricing Learn more about Netsuite OneWorld pricing Learn more about CozTel pricing
INTEGRATIONS

INTEGRATIONS

Salesforce Service Cloud supports integrations with the following business systems and applications:

  • Planyo
  • SumTotal Maestro
  • SmarterU LMS
  • Freshdesk
  • FinancialForce HCM
  • InGenius
  • Fathom Voice
  • ExpertusOne
  • Desk.com
  • Vocalcom
  • Intuit QuickBase
  • FinancialForce Accounting
  • SightCall
  • Five9
  • Radian6

No information available.

No information available

At the moment, F(x) Data Cloud offers a streamlined integration with OpenStack.

  • NetSuite Inventory Management
  • Oracle Fusion Financial Management
  • NetSuite CRM+
  • TubeMogul
  • SuiteCloud Connect
  • Pardot
  • Cazoomi
  • Bill.com

CozTel integrates with the following business systems and applications:

  • Insightly
  • Zoho
  • Zendesk
  • Salesforce
  • Vtiger
  • Pipedrive
DEVICES SUPPORTED

DEVICES SUPPORTED

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Windows
Linux
Mac
Web-based
Windows
Windows
Linux
Web-based
Windows
Mac
Web-based
Windows Mobile
Windows
Android
Web-based
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PRODUCT COMPARISONS

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Popular Alternatives

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